Shipping Policy

General Shipping Policies

  • All orders will be processed and shipped within 7-10 business days (excl. weekends, holidays) after receiving payments. To be clear, this means your order will be shipped on/before the 10th business day.
  • Accurate shipping and delivery information is required to ensure timely receipt of merchandise.
  • Please note that orders will be particularly delayed during the launch of a new collection, restock of sold out items, and/or during sale periods.
  • Mimmikasu does not deliver to P.O. Box addresses.

You will receive a confirmation email once you place your order. Please contact us if you do not get the confirmation email. Once your order is shipped, you will receive a notification with the shipping carrier and tracking number (international orders).

 

Domestic Shipping

  • We offer reduced shipping rates on all domestic orders.
  • We ship through DHL Express.
  • You will be notified via email of any delays in shipping. Please note, that delays may arise during national holidays. 
  • You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.
  • Receipt of returned merchandise is not guaranteed. 

 

International Shipping 

All international orders are shipped via DHL express. We offer world wide shipping to more than 191 countries and territories. 

  • We are unable to redirect orders once they have shipped. 
  • All applicable custom fees, taxes, and duties are the sole responsibility of the customer. Mimmikasu is not responsible for customs duties and taxes applied in the country of delivery.
  • You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.
  • For international shipping, please carefully check and confirm your address and contact information.
  • In the event of a failed delivery, your order will be reshipped and you will be charged another shipping fee. 
  • Custom authorities require that we state the value of your order directly on your package.
  • We are not responsible for loss or stolen packages once DHL has marked your package as delivered.
  • By completing a purchase with us you agree to our full shipping and delivery policy.
×
Mimmi kasu logo favicon

wait a sec...