Shipping Policy

General Shipping Policies

All orders will be processed and shipped within 7-10 business days (excl. weekends, holidays) after receiving payments. To be clear, this means your order will be shipped on/before the 10th business day.
Accurate shipping and delivery information is required to ensure timely receipt of merchandise.
Please note that orders will be particularly delayed during the launch of a new collection, restock of sold out items, and/or during sale periods.
Mimmikasu does not deliver to P.O. Box addresses.

You will receive a confirmation email once you place your order. Please contact us if you do not get the confirmation email. Once your order is shipped, you will receive a notification with the shipping carrier and tracking number (international orders).

Domestic Shipping

We offer reduced shipping rates on all domestic orders.
We ship through DHL Express.
You will be notified via email of any delays in shipping. Please note, that delays may arise during national holidays.
You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.
Receipt of returned merchandise is not guaranteed.

International Shipping

All international orders are shipped via DHL express. We offer world wide shipping to more than 191 countries and territories.

We are unable to redirect orders once they have shipped.
All applicable custom fees, taxes, and duties are the sole responsibility of the customer. Mimmikasu is not responsible for customs duties and taxes applied in the country of delivery.
You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.
For international shipping, please carefully check and confirm your address and contact information.
In the event of a failed delivery, your order will be reshipped and you will be charged another shipping fee.
Custom authorities require that we state the value of your order directly on your package.
We are not responsible for loss or stolen packages once DHL has marked your package as delivered.
By completing a purchase with us you agree to our full shipping and delivery policy.